Shannon sold our family's condo that had to be sold under an estate sale. She is very professional and competent, making it her business to know the area she's selling. She gave straight answers, an on-target pricing recommendation (and I interviewed *many* realtors), solid marketing ideas, and helpful suggestions all through the process. Her staging made a 70's property reflect a more modern vibe; I was rather stunned by how good the place looked when she got done with it. The condo sold in 24 hrs for a full price cash offer with a quick close, and she made it happen (staging, photography, inspection, etc). She makes herself highly available (returning calls promptly, etc) and is determined to get the job done how you want it done and in consideration of the market. She is confident and well-backed by UBG. Her personal touch made the difference for me as well, as the "teams" I interviewed had a hard time coordinating their time, information/ recommendations, and sales direction. I highly recommend Shannon if you are looking for a competent professional with a personal touch.